Return and Exchange Policy
Terms and Conditions
- If there any Damage or any Fault or difference you would find ZEVAR PALACE will be responsible to change the product. The customer would have to resend the parcel via Pakistan Post Courier OR (Any Services) at Zevar Palace address.
- The Customer who wants to exchange the items with another like (Bangles Size, Bangle Design) OR whatever they have to pay Rs. 400 Delivery Charges. Our Rider will pick up the previous parcel will have over the new parcel.
- (Note: Item/s must be returned in their original condition, packaging without any scratches or signs of wear, and must not be resized or altered in any way otherwise exchange will not be entertained)
- Exchange Period after receiving previous parcel Exchange Period will be 3 to 5 days for Products.
- We strictly follow No Return and No Refund Policy
- Customer should add complete and proper address with House number, Block Number, Street Number OR Nearest Famous Landmark in order to get their Parcel at Doorstep. Incomplete Address orders will not be dispatched.